Recently I visited a business that was in trouble. Sales were down. I asked them to give me their standard sales spin and within minutes it was obvious what the problem was. They were talking about the benefits, and selling the features. It should be the other way around. Liken this to buying a car. [...]

There has been a debate raging recently about facts, statistics, and data around Laughter, Humor, and Laughter Yoga. Having completed a Research Study with Deakin University last year, I now understand why they are so important. Because others believe they are. My personal challenge has been to define what facts are relevant, to what group, [...]

Just recently I did a laughter presentation to a group of around 80 people. I did my usual format that has always worked well in the past. After receiving GRRREAT feedback from several people at the end I was challenged by a lady who said that what I said was “wrong and dangerous”. She alerted [...]